Your Path to Becoming a Sleep Engineer Starts Here

Welcome to the Sprout Mattress Training Portal! This program is designed to guide you, the Retail Sales Associate (RSA), through an in-depth understanding of sleep health, mattress specifications, and how to match customers with the perfect mattress based on their needs.

By completing this training, you’ll gain expertise in:

• The science of sleep and how it affects health and well-being
• Common sleep disorders and how the right mattress can alleviate them
• Sleep needs across different age groups and lifestyles
• Environmental and lifestyle factors that influence sleep quality
• How to confidently recommend Sprout mattresses based on customer needs

This knowledge-based training will strengthen your credibility and allow you to provide customers with more than just a mattress recommendation—you’ll be guiding them toward better sleep.

How the Training Works

Step 1: Learn the Fundamentals

• The training consists of five modules on sleep health and its connection to mattresses.
• Each module focuses on a key aspect of sleep, equipping you with essential knowledge to understand customer concerns and recommend the right mattress.
• You will also have access to a separate Product Knowledge section, which contains specifications for each Sprout mattress model.

Step 2: Test Your Understanding

• After completing each module, take a 5-question multiple-choice quiz to check your understanding.
• These module quizzes are unscored, designed to help reinforce what you’ve learned.
• Once you feel confident, move on to the final certification test.

Step 3: Take the Certification Test and Earn Your Title

• The certification test is a 10-question multiple-choice exam based on the five training modules (not on mattress specs).
• Your score will determine your official title:
  • 50% or above → Sleep Advisor
  • 70% or above → Sleep Specialist
  • 90% or above → Sleep Engineer
• If you do not achieve your desired title, you can retake the test to improve your score.

Step 4: Apply Your Knowledge

• Once certified, use your training to guide customers through the mattress selection process by understanding their sleep concerns and recommending the best Sprout mattress for their needs.
• Your expertise will help customers feel confident in their purchase and build trust in your recommendations.

Training Overview: What You’ll Learn

Sleep Health Training Modules (Certification Track)

These five modules form the foundation of your sleep health certification:

• Foundations of Sleep and Why It Matters
  • The science behind sleep and why it’s crucial for health and well-being
  • Understanding sleep cycles, circadian rhythms, and sleep quality
  • How sleep deprivation affects daily life and long-term health
  • How mattresses contribute to better sleep
• Obtaining Healthy Sleep & Overcoming Barriers
  • Identifying lifestyle and environmental factors that disrupt sleep
  • How diet, stress, and screen time affect sleep quality
  • Optimizing the bedroom environment for deeper, uninterrupted sleep
  • The role of mattresses in reducing sleep disruptions
• Sleep Needs Across the Lifespan
  • How sleep requirements change for infants, teenagers, adults, and seniors
  • Sleep challenges for different age groups and life stages
  • The connection between pregnancy, aging, and sleep quality
  • Choosing the right mattress for each demographic
• Sleep in Diverse Populations & Environmental Factors
  • The influence of culture, environment, and community on sleep patterns
  • Sleep disparities in underserved populations and marginalized communities
  • How temperature, light exposure, and noise affect sleep
  • Mattress solutions for different environmental and lifestyle needs
• Sleep Disorders Overview
  • Common sleep disorders: insomnia, sleep apnea, restless leg syndrome, parasomnias, and circadian rhythm disorders
  • How sleep disorders affect rest, health, and daily function
  • How specific mattress features can help customers with sleep disorders
  • Addressing customer concerns and guiding them toward the best sleep solutions

Sprout Mattress Product Knowledge

This section provides detailed specifications for all Sprout mattress models, including:

• Mattress materials and construction
• Firmness levels and ideal sleep positions
• Temperature regulation, motion isolation and pressure relief features
• Certifications, warranties and durability factors

Start Your Training Now!

• Begin with Module 1 and work through the training at your own pace.
• Take the module quizzes to reinforce your learning.
• When ready, take the certification test and earn your official sleep expertise title.
• Retake the test if needed to achieve the highest possible title.

Your journey toward becoming a sleep engineer starts now. Let’s get started!